Vendor Cannot Select Currency When Uploading an Invoice

If a currency (like INR, EUR, GBP, etc.) is missing or can’t be selected when uploading an invoice in Brightflag, here are the most common reasons:

🔍 Common Causes

1. Missing or Inactive PaySite / Purchase Order

• The vendor may not have an active paysite that allows billing in the required currency.

• If a purchase order (PO) is required, it may be in a different currency. Vendors can only invoice in the PO's currency.

2. Incorrect Upload Process

• They must follow the correct upload steps for their invoice type to see the currency field. They must ensure that they've selected a matter for the invoice before they can select a currency. 

✅ How to Fix It

1. Check Vendor Configuration:

   • Make sure there is an active paysite for the required currency.

   • If using a PO, confirm the PO’s currency matches the invoice.

2. Ensure the Correct Vendor Upload Steps:

   • Select the Matter and, if required, the PO before choosing a currency.

   • The currency dropdown will activate based on these selections.

💡 Tip: The vendor’s PDF must match the selected currency in Brightflag.

🧭 Need Help?

• Ask your Client Admin to review the vendor's pay site or PO setup.

• If the issue persists, contact Brightflag Support for assistance.