If the line item details from a PDF invoice are not showing in Brightflag, there are two possible reasons:
1️⃣ The invoice was submitted as a LEDES+PDF upload.
2️⃣ The invoice is a PDF, but its format prevents Brightflag from extracting the details.
🔹 Reason 1: The Invoice Was Submitted as a LEDES+PDF
When an invoice is uploaded as LEDES+PDF, Brightflag only extracts data from the LEDES file, not from the attached PDF.
✅ The fee and expense breakdown in Brightflag comes directly from the LEDES file uploaded by the vendor.
📌 To check what was submitted, you can download the LEDES file:
➡️ How to Download the LEDES File
🔹 Reason 2: The Invoice Is a PDF with Formatting Issues
If the invoice is a PDF (not LEDES) and is flagged with:
🚨 "Invoice Narrative Lines & Fee Details Not Formatted Correctly,"
it means Brightflag could not accurately extract some or all invoice details due to formatting issues.
📌 For more information on this error and next steps, please refer to:
➡️ Guide to Resolving PDF Formatting Issues