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Matters - Creation

How Matter Creation Works in Brightflag (Start Here)
Matter creation in Brightflag depends on your organization’s configurati...
How to Create a Single Matter (Internal – No Approval Required)
Use this article only if: You see Add Matter underMenu > Matter Manageme...
How to Create Matters in Bulk (Internal – No Approval Required)
Use this article only if:You see Add MatterYou see the Bulk Upload optio...
Submitting an Internal Matter Request (Approval Required)
Use this article only if:You do NOT see “Add Matter”Your organization re...
Reviewing Matter Requests (For Approvers)
Use this article if you are responsible for approving matter requests.Wh...